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Community Resources & Hardship Assistance

Help is available. The Village of Westchester is committed to connecting residents with programs and support during difficult times.

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Need Immediate Help? If you're facing a crisis, these resources are available 24/7
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Know someone who needs help but doesn't have access to a computer or phone? Download and print this one-page guide with essential resources and phone numbers.
Download Printable Guide (PDF)

🏠 Westchester & Local Resources

These organizations serve Westchester residents directly and should be your first point of contact.

πŸ’‘ Utility & Energy Assistance

Programs to help with electric, gas, and heating bills. Many programs have specific enrollment periods, so apply early.

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LIHEAP Enrollment

The Low Income Home Energy Assistance Program (LIHEAP) typically opens September 1st each year. Apply early as funds are limited. You do NOT need a disconnect notice to apply.

LIHEAP - Energy Assistance

Federal program providing direct financial assistance for heating and cooling costs. Assists low-income households regardless of energy source (electric, gas, propane, etc.).

Income Guidelines (2024):
  • 1 person: $21,870/year
  • 2 people: $29,580/year
  • 4 people: $45,000/year
  • Add $7,710 for each additional person
πŸ“ž (708) 450-3500 - PLCCA (local administrator)
Heating Bills Cooling Bills Reconnection Fees
Apply through CEDA β†’

ComEd Assistance Programs

ComEd offers multiple programs including bill payment assistance, budget billing, and energy efficiency programs. Qualifying customers may receive significant discounts.

CARE Program: Up to $480/year in credits for income-eligible customers
Budget Billing: Spread costs evenly across 12 months
Payment Plans: Flexible arrangements for past-due balances
πŸ“ž (800) 334-7661
ComEd Assistance Programs β†’

Nicor Gas Assistance

Nicor Gas provides energy assistance programs and payment plans for customers struggling with gas bills. Programs available year-round.

Sharing Program: Eligible customers receive bill credits
Budget Plan: Equal monthly payments based on usage history
Payment Arrangements: Extended payment plans available
πŸ“ž (888) 642-6748
Nicor Gas Assistance β†’

Weatherization Assistance

Free home improvements to reduce energy costs permanently. Services include insulation, air sealing, furnace repair/replacement, and energy-efficient appliances.

🏠 Homeowners and renters eligible
πŸ“ž (708) 450-3500 - PLCCA
Free Insulation Furnace Repair Air Sealing
PLCCA Weatherization β†’

Illinois Solar for All

Income-eligible households can access solar energy with no upfront costs, reducing electric bills while supporting clean energy.

β˜€οΈ No installation on your property required
Bill Savings No Upfront Cost
Illinois Solar for All β†’

GROW - Green Residents of Westchester

The Village's Ecological Commission provides resources for energy efficiency, water conservation, and environmental tips that help reduce utility costs.

Visit GROW Page β†’

🏘️ Housing & Rent Assistance

Resources for rent assistance, mortgage help, and homelessness prevention.

⚠️
Facing Eviction?

Contact BEDS Plus immediately at (877) 426-6515 or call 2-1-1. You have legal rights and there may be emergency funds available.

BEDS Plus - Homelessness Prevention

Helps households in crisis with rental assistance, coverage of rent arrears, security deposits, and financial coaching to maintain stable housing.

πŸ“ž (877) 426-6515 - EntryPoint
Rent Assistance Back Rent Financial Coaching
BEDS Plus β†’

Alliance to End Homelessness

Suburban Cook County resource providing financial assistance for mortgage, rent, utilities, and other housing expenses to prevent homelessness.

πŸ“ž (877) 426-6515
Rent Mortgage Utilities
Alliance to End Homelessness β†’

The Salvation Army

Comprehensive housing assistance including emergency shelter, transitional housing, rent and utility assistance, and case management services.

πŸ“ž (800) 725-2769
Emergency Shelter Rent Assistance Case Management

St. Vincent de Paul Society

Catholic charity offering assistance with rent, utilities, clothing, and furniture for families in need.

πŸ“ž (773) 779-6700
St. Vincent de Paul β†’

Oakbrook Terrace Corps Community Center

Provides emergency financial assistance, domestic violence services, and food assistance for residents of the western suburbs.

πŸ“ 1 S 415 Summit Avenue, Villa Park, IL 60181
πŸ“ž (630) 629-4948
Emergency Aid Domestic Violence Food

TANF - Cash Assistance

Illinois Department of Human Services program providing cash aid to eligible families for housing, food, utilities, and other essential expenses.

πŸ“ž (800) 843-6154
Cash Aid Housing Utilities

Alexian Brothers Housing Alliance

Helps low-income individuals with chronic illnesses avoid homelessness through rental subsidies, utility allowances, food vouchers, and case management.

πŸ“ž (773) 327-9921
Chronic Illness Rental Subsidies
Alexian Brothers β†’

🍎 Food Pantries & Nutrition

No one should go hungry. These resources provide free groceries and meals to those in need.

Quinn Center Soup Kitchen

Community soup kitchen providing hot meals to those in need.

πŸ“ 1851 S 9th Ave, Maywood, IL 60153
πŸ“ž (708) 397-6111
Quinn Center β†’

Share Food Share Love

Brookfield-area food pantry serving residents of the western suburbs.

πŸ“ 9030 Brookfield Ave, Brookfield, IL 60513
πŸ“ž (630) 347-5390
Share Food Share Love β†’

SNAP Benefits (Food Stamps)

Federal nutrition assistance program providing monthly benefits to purchase food. Apply online or get help from Beyond Hunger.

πŸ“ž (708) 386-1324 - Beyond Hunger (application help)
🌐 Apply at ABE.Illinois.gov
Get SNAP Help β†’

Catholic Charities Food Pantries

Network of food pantries throughout Chicagoland providing groceries to families in need.

πŸ“ž (312) 655-7700
Find a Pantry β†’

πŸŽ–οΈ Veteran Assistance Programs

Dedicated resources for veterans, active duty service members, and military families.

Salute, Inc

Financial assistance for veterans including rent/mortgage, auto expenses, utilities, and other living expenses.

Eligibility: 80%+ Service Connected disability, active duty, or veteran status
Salute, Inc β†’

Heartland Alliance SSVF

Supportive Services for Veteran Families helps low-income veteran families with housing stability and case management.

πŸ“ž (773) 336-6088
Housing Stability Case Management
Heartland Alliance β†’

Operation First Response

Financial assistance for wounded, injured, critically ill service members and disabled veterans, including those with PTSD.

πŸ“ž (888) 289-0280
Operation First Response β†’

Navy-Marine Corps Relief Society

Financial assistance and counseling for active duty or retired Sailors and Marines, and their families.

πŸ“ž (847) 688-6830
βœ‰οΈ [email protected]
NMCRS β†’

Helping Hands For Freedom

Emergency financial assistance for veterans, military members, and Gold Star families.

βœ‰οΈ [email protected]
Helping Hands β†’

πŸ“‹ Additional Resources

More programs and services that may help.

2-1-1 Illinois

Free, confidential helpline connecting you to local resources for food, housing, utilities, healthcare, and more. Available 24/7.

πŸ“ž Dial 2-1-1
🌐 211illinois.org

TRCDO - Utility Assistance

Financial assistance with utilities and energy expenses, including emergency furnace repair services.

πŸ“ž (773) 881-7710
TRCDO β†’

Connections for the Homeless

Financial assistance for back payments on rent, mortgage, and utility bills with case management services.

πŸ“ 1458 Chicago Avenue, Evanston, IL 60201
πŸ“ž (847) 475-7070
Connect2Home β†’

Public Outreach Agency

Assists individuals and families with energy needs and helps with applications for energy assistance programs.

πŸ“ 6202 South Halsted Street, Chicago, IL 60621
πŸ“ž (773) 424-8656

πŸ“ Tips for Getting Help

1
Gather Documents

Most programs require ID, proof of income, utility bills, and proof of address. Having these ready speeds up the process.

2
Apply Early

Many programs have limited funds. Apply as soon as you realize you need help β€” don't wait until you're in crisis.

3
Apply to Multiple Programs

You can often receive help from several sources. Applying to multiple programs increases your chances of getting assistance.

4
Ask About Other Resources

When you contact one agency, ask if they know of other programs. Case workers often have information about additional help.

Chester
Chester
Village of Westchester Assistant
Online & ready to help
A
Chester
Hi! I'm Chester, your Village of Westchester assistant.
I can help with village services, utility billing, ordinances, crime data, and more!
πŸ‘‹ My responses are based on content from the Village website, which may change at any time. I may not have access to every public record or piece of information. I'm not perfect, so please verify important info with Village staff.
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